Based in Bedford, staff work to serve the Pet Industry Federation's members, develop training courses, administer exams, organise events, and promote responsible pet ownership.

Nigel Baker, Chief Executive
Nigel joined the Pet Industry Federation in December 2012. He has more than 30 years’ experience in the pet trade and brings considerable commercial experience from the senior positions he has held in pet food manufacturing and supplier companies. Most recently, he has acted as a consultant to a number of businesses advising them on a range of issues to help them develop commercially.

Alexandra Baker, Chief Operating Officer
Alex is responsible for overseeing the strategic direction of the company's membership, events and internal processes; and for co-ordinating PR and communications activity. In addition, Alexandra co-ordinates company policy, working with a range of welfare, government and veterinary group on policy issues that affect PIF members, and supports the CEO in advancing the growing portfolio of commercial activities.

Peter Mackintosh, Chief Finance Officer (2 Days)
Pete handles the Pet Industry Federation's accounts, including membership subscriptions and renewals.

Gemma Martin, Membership Manager
Gemma is responsible for supporting and developing the Pet Industry Federation's membership and works with colleagues to maintain and extend member benefits. She oversees the customer service function within the Federation, providing support to existing members and information to new and potential members.

Vicky Skinner, Education Manager
Vicky is responsible for mangaging the qualifications and education courses that PIF offers the pet industry.

Pauline Tompkins, Customer Services
Pauline works alongside Lisa offering details to members and potential members about the range of benefits, events, products and services that the Pet Industry Federation offers.

 Paul Guyan, Bookkeeper
Paul works with Pete in the accouts department and liases closely with the membership team on accounts issues.

Shelly Roberts, Education Assistant
Shelly works with Vicky to deliver PIF's education provision and is often the first point of contact on any education related issues.


Pet Industry Federation, 1 Cobbs Court, High Street, Olney, Buckinghamshire, MK46 5QN

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